PRIVACY POLICY
This privacy notice for Hayat Telehealth ("we," "us," or "our"), describes how and why we might collect, store, use, and/or share("process") your information when you use our services ("Services"), such as when you: Visit our website at hayattelehealth.com, or any website of ours that links to this privacy notice Engage with us in other related ways, including any sales, marketing, or events Questions or concerns? Reading this privacy notice will help you understand you privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at Hello@hayattelehealth.com.
SUMMARY OF KEY POINTS
This summary provides key points from our privacy notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for. What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use. Learn more about personal information you disclose to us. Do we process any sensitive personal information? We may process sensitive personal information when necessary with your consent or as otherwise permitted by applicable law. Learn more about sensitive information we process. Do we receive any information from third parties? We do not receive any information from third parties. How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. Learn more about how we process your information. In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties. Learn more about when and with whom we share your personal information. How do we keep your information safe? We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be Custom Branding
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
2. HOW DO WE PROCESS YOUR INFORMATION?
3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
5. HOW LONG DO WE KEEP YOUR INFORMATION?
6. HOW DO WE KEEP YOUR INFORMATION SAFE?
7. DO WE COLLECT INFORMATION FROM MINORS?
8. WHAT ARE YOUR PRIVACY RIGHTS?9. CONTROLS FOR DO-NOT-TRACK FEATURES
10. DO WE MAKE UPDATES TO THIS NOTICE?
11. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
12. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WECOLLECTFROM YOU?
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us In Short: We collect personal information that you provide to us. We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us. Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following: names, phone numbers, email addresses, contact preferences. Sensitive Information. When necessary, with your consent or as otherwise permitted by applicable law, we process the following categories of sensitive information: health data All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information. Information automatically collected In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services. We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes. Like many businesses, we also collect information through cookies and similar technologies. The information we collect includes: Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in logfiles. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports(sometimes called "crash dumps"), and hard ware settings).
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your personal information for a variety of reasons, depending on how you interact with our Services, including: To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and login to your account, as well as keep your account in working order. To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service. To send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
3. WHEN AND WITH WHOM DO WE SHARE YOURPERSONAL INFORMATION?
In Short: We may share information in specific situationsdescribed in this sectionand/or with the following third parties.We may need to share your personal information in thefollowing situations:Business Transfers. We may share or transfer yourinformation in connectionwith, or during negotiations of, any merger, sale of companyassets, financing,or acquisition of all or a portion of our business toanother company.When we use Google Maps Platform APIs. We may share yourinformationwith certain Google Maps Platform APIs (e.g., Google MapsAPI, Places API).Affiliates. We may share your information with ouraffiliates, in which case wewill require those affiliates to honor this privacy notice.Affiliates include ourparent company and any subsidiaries, joint venturepartners, or othercompanies that we control or that are under common controlwith us.Business Partners. We may share your information with ourbusinesspartners to offer you certain products, services, orpromotions.
4. DO WE USE COOKIES AND OTHER TRACKINGTECHNOLOGIES?
In Short: We may use cookies and other tracking technologiesto collect and storeyour information.We may use cookies and similar tracking technologies (likeweb beacons and pixels)to access or store information. Specific information abouthow we use suchtechnologies and how you can refuse certain cookies is setout in our Cookie Notice.
5. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessaryto fulfill the purposesoutlined in this privacy notice unless otherwise required bylaw.We will only keep your personal information for as long asit is necessary for thepurposes set out in this privacy notice, unless a longerretention period is required orpermitted by law (such as tax, accounting, or other legalrequirements). No purposein this notice will require us keeping your personalinformation for longer than theperiod of time in which users have an account with us.When we have no ongoing legitimate business need to processyour personalinformation, we will either delete or anonymize suchinformation, or, if this is notpossible (for example, because your personal information hasbeen stored in backuparchives), then we will securely store your personalinformation and isolate it fromany further processing until deletion is possible.
6. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal informationthrough a system oforganizational and technical security measures.We have implemented appropriate and reasonable technical andorganizationalsecurity measures designed to protect the security of anypersonal information weprocess. However, despite our safeguards and efforts tosecure your information, noelectronic transmission over the Internet or informationstorage technology can beguaranteed to be 100% secure, so we cannot promise orguarantee that hackers,cybercriminals, or other unauthorized third parties will notbe able to defeat oursecurity and improperly collect, access, steal, or modifyyour information. Althoughwe will do our best to protect your personal information,transmission of personalinformation to and from our Services is at your own risk.You should only access theServices within a secure environment.
7. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market tochildren under 18 yearsof age.We do not knowingly solicit data from or market to childrenunder 18 years of age. Byusing the Services, you represent that you are at least 18or that you are the parentor guardian of such a minor and consent to such minordependent’s use of theServices. If we learn that personal information from usersless than 18 years of agehas been collected, we will deactivate the account and takereasonable measures topromptly delete such data from our records. If you becomeaware of any data wemay have collected from children under age 18, pleasecontact us athello@hayattelehealth.com.
8. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: You may review,change, or terminate your account at any time.Withdrawing your consent: If we are relying on your consentto process yourpersonal information, which may be express and/or impliedconsent depending onthe applicable law, you have the right to withdraw yourconsent at any time. You canwithdraw your consent at any time by contacting us by usingthe contact detailsprovided in the section "HOW CAN YOU CONTACT US ABOUTTHIS NOTICE?"below.However, please note that this will not affect thelawfulness of the processing beforeits withdrawal nor, when applicable law allows, will itaffect the processing of yourpersonal information conducted in reliance on lawfulprocessing grounds other thanconsent.Opting out of marketing and promotional communications: Youcan unsubscribefrom our marketing and promotional communications at anytime by replying "STOP"or "UNSUBSCRIBE" to the SMS messages that we send,or by contacting us usingthe details provided in the section "HOW CAN YOUCONTACT US ABOUT THISNOTICE?" below. You will then be removed from themarketing lists. However, wemay still communicate with you — for example, to send youservice-relatedmessages that are necessary for the administration and useof your account, torespond to service requests, or for other non-marketingpurposes.Account InformationIf you would at any time like to review or change theinformation in your account orterminate your account, you can:Log in to your account settings and update your useraccount.Upon your request to terminate your account, we willdeactivate or delete youraccount and information from our active databases. However,we may retain someinformation in our files to prevent fraud, troubleshootproblems, assist with anyinvestigations, enforce our legal terms and/or comply withapplicable legalrequirements.Cookies and similar technologies: Most Web browsers are setto accept cookiesby default. If you prefer, you can usually choose to setyour browser to removecookies and to reject cookies. If you choose to removecookies or reject cookies, thiscould affect certain features or services of our Services.If you have questions or comments about your privacy rights,you may email us atHello@hayattelehealth.com.
9. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems andmobile applicationsinclude a Do-Not-Track ("DNT") feature or settingyou can activate to signal yourprivacy preference not to have data about your onlinebrowsing activities monitoredand collected. At this stage no uniform technology standardfor recognizing andimplementing DNT signals has been finalized. As such, we donot currently respondto DNT browser signals or any other mechanism thatautomatically communicatesyour choice not to be tracked online. If a standard foronline tracking is adopted thatwe must follow in the future, we will inform you about thatpractice in a revisedversion of this privacy notice.
10. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary tostay compliant with relevantlaws.We may update this privacy notice from time to time. Theupdated version will beindicated by an updated "Revised" date and theupdated version will be effective assoon as it is accessible. If we make material changes tothis privacy notice, we maynotify you either by prominently posting a notice of suchchanges or by directlysending you a notification. We encourage you to reviewthis privacy notice frequentlyto be informed of how we are protecting your information.
11. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?If you have questions or comments about this notice, you mayemail us at
hello@hayattelehealth.com or
contact us by post at:
Hayat Telehealth
Buuluxubey
Degmada Wadajir
Muqdisho, Banadir
Somalia
12. HOW CAN YOU REVIEW, UPDATE, OR DELETE THEDATA WE COLLECT FROM YOU?
Based on the applicable laws of your country, you may havethe right to requestaccess to the personal information we collect from you,change that information, ordelete it. To request to review, update, or delete yourpersonal information, please fillout and submit a data subject access request
